Frequently Asked Questions

  • Eligibility
  • Process
  • Delivery
  • Problems
  • Who is eligible to receive a bicycle?

    Children between the ages of 6 and 16 from Canadian low-income households are eligible to receive a cycling package (bicycle, helmet, lock, bell, and tools) donated by the My First Bicycle Foundation.

  • Do you have any restrictions for qualifying?

    The parents or legal guardians of the child must meet the low-income cut-offs to qualify for donations. Please click here to verify if your household income falls under these guidelines.

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  • What does the child receive?

    Each qualifying child that has been approved will receive a bicycle, helmet, bike lock, bell, and tools to assemble the bicycle.

  • Do I need to be a parent or guardian to apply?

    Yes, but you will need to have the pertinent information, including contact and financial information for the household in which the child lives and permission from the parent or guardian.

  • How do I start a new application?

    Applications open in January 2023. When they open you can press the “Apply Now” button at the top of the page and you will be taken to a page where you can fill out your information. You will need to complete every section. Once you have provided all necessary details and submitted your application it will be sent to us for review.

  • When can I apply?

    You can apply between January and typically  May (depending on the number of available bicycles). We begin delivery of cycling packages to successful applicants in June.

  • When will I find out if my child can receive a bicycle?

    You will receive an email indicating the status of your application approximately 2 weeks after you submit your application. Applications open in January and close typically in May (depending on the number of available bicycles). Learn more about how our program works.

  • What is LICO?

    Low Income Cut-Off (LICO) is an income threshold, established by the Canadian Federal Government, and used by charities to qualify families for receiving charitable services and donations.

  • Is My First Bicycle a Charity?

    Yes, My First Bicycle is a Canadian charity authorized by the Canada Revenue Agency ("CRA"). You can check on the status by visiting CRA's website.

  • What documents do I need to apply?

    1. Notice of Assessment "NOA": For married or common-law, both NOAs are required.

    2. Canada Child Tax Benefit Notice: To verify your family's financial situation.

    3. Child(ren) Government-issued Identification Document: Birth Certificate, Passport, HealthCare Card, Identification Card, Drivers License, or Permanent Residence Card.

    You must have these documents ready and upload them to the application. Incomplete applications will not be considered.

  • I don’t have my Notice of Assessment, can I still apply?

    We require this as proof of your financial situation. To obtain a copy of your Notice of Assessment, you can log on to your online CRA account or call 1-800-959-8281 and it will be mailed to you.

  • Can I apply for multiple children at once?

    Yes, you can apply for multiple children under the same profile. Although, you will need to add a different application form for each child. 

  • Can I have more than one application in process at once?

    Yes, you can have multiple active applications under the same profile. Each one will be submitted and reviewed separately.

  • Can I resell the bicycle(s) that I receive?

    Selling the bicycle after being given the bicycle undermines the charity and wastes valuable money and time in getting the bikes and related equipment to financially disadvantaged children. If you no longer wish to use the bicycles, we suggest recipients give them away or donate to another person in need. If recipients resell the bicycles at any time, they are responsible to reimburse the My First Bicycle Foundation for the full cost of the bicycle(s).

  • How much does a bicycle cost?

    The bicycles donated by The My First Bicycle Foundation costs include bicycle, helmet lock, bell, shipping, handling and storage, labour, assembly and delivery.

    The estimated cost of each bike is as follows:

    Size 20": $200.00

    Size 24": $210.00

    Size 27.5": $220.00

  • Can I apply for the program again in the following years even if I my child(ren) have already received a bicycle(s)?

    An applicant who has already received a bicycle(s) for their child(ren) can apply again after 5 years have passed, as long as the new application is for a different bicycle size than received previously.

  • Title

    Children between the ages of 5 and 16 from Canadian low-income households are eligible to receive a cycling package (bicycle, helmet, lock, bell, tools) donated by the My First Bicycle Foundation.

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Interested in Partnering?

The My First Bicycle Foundation is always striving to find partners to help grow our initiative. Please contact us for any inquiries.

Supported By

  • Digital Commerce Bank is a Canadian leader in digital payment solutions for corporate online banking, empowering financial institutions and FinTech entrepreneurs to effortlessly scale their business.

  • Cannonball Capital Inc is an active institutional investor in venture companies, private and public equities, and commercial real estate.

  • Atlantis Financial Corp. (“Atlantis”) is a private business in Calgary focused on investments in the financial services sector. Atlantis has generously agreed to provide a five year funding commitment to My First Bicycle.

  • Pateno is primarily a payment solutions provider, working closely with corporate clients in niche markets, to meet their needs. Our business model is driven by developing close, collaborative relationships with our clients and responding quickly to changing needs. 

  • Digital Commerce Payments is a technology-enabled payment services business. Founded in 2021, and commencing business in 2022, DCPayments provides API-driven payment processing to Canadian businesses. 

  • Gigadat is a team comprised of Canadian payment experts who understand e-merchant needs and requirements, as well as their industry specifics to create a reliable, convenient and secure payments ecosystem, designed to support consumers, e-merchants and financial institutions!